You will find our Contact Us form at the bottom of this page, but before that. We have some FAQ's that solve your problem 😃
- All Orders take 24-48 hours during business days to process
- Shipping Time
United States 16-21 Business Days
Canada 16-21 Business Days
Europe 16-21 Business Days
Rest of the World 20-31 Business Days
24-48 hours all orders are processed during business days.
Tracking information is provided on average within 5-7 business days.
Due to the current state of COVIC-19; our fulfillment centers, are experiencing delays. Your orders are already processed and on route, but please be patient during these times we're in. DHL, USPS, and our other shipping partners have also announced delays in regular shipping times. Please feel free to contact us for more support, our team is working hard to ensure the safety of staff members while delivering you the best services during these times. Learn more here on our COVIC-19 Response & Impact.
Ordered multiple items and some arrived earlier?
This might happen to you as we do have multiple warehouses and at times some packages get shipped out separate. Please be patient, as all items are on the way.
Please visit this website: http://parcelsapp.com/en/tracking/
Insert your tracking code and also make sure to wait at least 48-72 hours for tracking to start after order is fulfilled. Some orders might take a bit longer to update depending on volume.
Need More Support?
No problem, please fill out the contact us form below. Our team will respond back in 24-72 hours during business days (Mon to Friday). 😄 Thanks!
Simply click on the blue question mark on your screen (bottom right), and then fill out the support form. Make sure to include order number, use the first/last name on the order and matching email address for faster support.
If face any issues with the contact form above, email directly here, make sure include order # and first/last name used to place the order: firstname.lastname@example.org
Toll-Free Number: (205) 729-2511